{"id":7818,"date":"2022-01-05T10:21:05","date_gmt":"2022-01-05T10:21:05","guid":{"rendered":"https:\/\/welldesign.com\/?post_type=tmnf_project&#038;p=7818"},"modified":"2026-03-24T17:34:07","modified_gmt":"2026-03-24T17:34:07","slug":"ascom-telligence-5-0","status":"publish","type":"tmnf_project","link":"https:\/\/welldesign.com\/en\/project\/ascom-telligence-5-0\/","title":{"rendered":"Calling system \u2018Telligence\u2019 for Ascom"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7818\" class=\"elementor elementor-7818\" data-elementor-post-type=\"tmnf_project\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52b48a0f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52b48a0f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ff40d10\" data-id=\"6ff40d10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7285aee1 elementor-widget elementor-widget-text-editor\" data-id=\"7285aee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Verpleeg-oproepsysteem <em>Telligence<\/em> voor <span style=\"color: #cfcfcf;\"><a style=\"color: #cfcfcf;\" href=\"https:\/\/www.ascom.com\/nl\/\">Ascom<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7edc56ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7edc56ec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ea35206\" data-id=\"5ea35206\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1afd099 elementor-widget elementor-widget-text-editor\" data-id=\"1afd099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Industrial design van de Telligence 5.0<\/h2>\n\n<p>Het industrial design voor het Ascom Telligence 5.0 verpleegoproepsysteem is door WeLLDesign uitgevoerd nadat zij een pitch had gewonnen van een Amerikaans en een ander Europees Design bureau.<\/p>\n\n<p><a href=\"https:\/\/www.ascom.com\/nl\/\">Ascom<\/a>\u00a0over the past years, Ascom has acquired product lines for nurse call systems. The three existing lines had to be assembled into a new system, in combination with a new global design. WeLLDesign examined the most important design elements of Ascoms\u2019 visual brand identity, combined with global design trends for healthcare products. Based on this, the sketch phase started.<\/p>\n\n<p>WeLLDesign onderzocht de belangrijkste design elementen van de visuele merkidentiteit van Ascom en de global designtrends voor health care producten, waarop de schetsfase volgde.<\/p>\n<div id=\"attachment_9235\" style=\"width: 1018px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/PCU-1-vrij.jpg\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-9235\" class=\"size-full wp-image-9235\" src=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/PCU-1-vrij.jpg\" alt=\"Pati\u00ebnten communicatie unit, Ascom\" width=\"1008\" height=\"803\" srcset=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/PCU-1-vrij.jpg 1008w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/PCU-1-vrij-300x239.jpg 300w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/PCU-1-vrij-768x612.jpg 768w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/PCU-1-vrij-15x12.jpg 15w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><\/a><p id=\"caption-attachment-9235\" class=\"wp-caption-text\">De voormalige pati\u00ebnten communicatie unit.<\/p><\/div>\n\n<h2 class=\"wp-block-heading\">Internationaal team<\/h2>\n\n<p>The team of WeLLDesign consisted of industrial designers and mechanical engineers, working in close cooperation with the international team of Ascom located in the USA and Europe. They communicated via Skype in the afternoon.<\/p>\n\n<p>It was a major challenge to fit the desired cutting edge technology and electronics in a compact housing, which allowed for maximum modularity.<\/p>\n\n<h2 class=\"wp-block-heading\">Phases<\/h2>\n\n<p>The phases of the design process consisted of:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Research of global design trends;<\/li>\n<li>Sketches based on trends and brand values;<\/li>\n<li>Industrial Design as a continuation of the chosen concept;<\/li>\n<li>.<\/li>\n<li>Mock-ups for ergonomic tests and a visual assessment.<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Detailed engineering of the design, with provisional design reviews, in which the suitability with technology, ergonomics, modularity and aesthetics were the most important subjects.<\/li>\n<li>Capture the design in 3D CAd of the \u2018Design Definition\u2019, e.g. applicable radius will be defined.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Telligence 5.0: Verpleegoproepsysteem voor zorgverleners<\/h2>\n\n<p>The previous outlined process resulted in the introduction of the Ascom Intelligence 5.0 Nurse Call.<\/p>\n\n<p>The new appliances are custom made for caregivers and is one of the most flexible, yet comprehensive, systems available. Thereby, all communication is enriched with valuable context. This ensures that the right information is delivered to the right caregiver at the right time for appropriate responses when and where needed.<\/p>\n<p><a href=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-scaled.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-9234\" src=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-scaled.jpg\" alt=\"Ascom Telligence 5.0 ziekenhuistelefoon\" width=\"2560\" height=\"2381\" srcset=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-scaled.jpg 2560w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-300x279.jpg 300w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-1024x952.jpg 1024w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-768x714.jpg 768w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-1536x1429.jpg 1536w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-2048x1905.jpg 2048w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/m68327_wall_HS-Ho\u00a6eger-13x12.jpg 13w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Structure communication and collaboration of caregivers:\u00a0<\/strong>Ascom Telligence initiates the efficient management of tasks and calls, in a way that caregivers can easier handle and follow those calls. This enables them to react with minimum hassle.<\/li>\n<li><strong>Clinical workflows at the bed:\u00a0<\/strong>The workflow buttons of the Ascom Telligence, which can be defined by the users itself, enables caregivers to spend more time at the bedside. A simple touch on the button of the device directly connects colleagues. Requests, updates and alarms will go immediately from the patient-room to the laboratory, pharmacy, administration, security and so forth.<\/li>\n<li><strong>The patients\u2019 voice:\u00a0<\/strong>The reliable Ascom Telligence provides patients with a powerful voice. Due to the loose voice modules, staff-to-patient communication can easily be extended to care areas. Patients gain more control over their environment, e.g. awning, television, radio, lighting and information systems. Thereby, patients can send a specific demand for help, resulting in quicker responses to patients needs to enhance satisfaction.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Ergonomics<\/h2>\n\n<p><strong>The ergonomic path to patient satisfaction<\/strong><\/p>\n\n<p>The assortment of Ascom Telligence patient handsets includes all possible, ranging from buttons to call a nurse as well as handsets with a wider range of buttons, that combine nurse call functions with television, radio, awning and lightning.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Patients are enabled to send out a specific request for help (e.g. water, pain, toilet) to a specific caregiver, which results in quicker responses to patient\u2019s needs.<\/li>\n<li>Caregivers can reduce time spent and walking distances due to advanced voice possibilities, which enables them to talk with patients before going to the patient-room.<\/li>\n<\/ul>\n\n<p>The Ascom Telligence appliances are intuitive and flexible.\u00a0<strong>.<\/strong>This ensures that the right information is delivered to the right caregiver at the right time for appropriate responses when and where needed.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Service tasks recognize the specific needs of patients and assist the staff to accurately prioritize caregiving.<\/li>\n<li>Supports initiatives for the security of patients, as patient\u2019s calls can easily be scaled up from routine to critical to notify Rapid Response or other emergency teams.<\/li>\n<li>Well-defined. The Telligence Nurse Call provides advanced audio communications: clear digital audio, adjustable room volume and push-to-talk functionality.<\/li>\n<\/ul>\n\n<p>Allows staff to work more efficiently and simultaneously supports the safety of patients with switching material such as patient-room devices, modules attached to both the bed and to the door, an external input module for medical and non-medical devices, pull cords and flexible self-contained speech modules.\u00a0<strong>.<\/strong>\u00a0.\u00a0<strong>.<\/strong>\u00a0.<\/p>\n<div id=\"attachment_9236\" style=\"width: 2570px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-scaled.jpg\"><img decoding=\"async\" aria-describedby=\"caption-attachment-9236\" class=\"size-full wp-image-9236\" src=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-scaled.jpg\" alt=\"Pati\u00ebntenhandset, Ascom telligence 5.0\" width=\"2560\" height=\"1991\" srcset=\"https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-scaled.jpg 2560w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-300x233.jpg 300w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-1024x796.jpg 1024w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-768x597.jpg 768w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-1536x1195.jpg 1536w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-2048x1593.jpg 2048w, https:\/\/welldesign.com\/wp-content\/uploads\/2021\/11\/Dual-NUEPS-NUDM3-15x12.jpg 15w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><p id=\"caption-attachment-9236\" class=\"wp-caption-text\">Modules van de patientenhandsets van het verpleegoproepsysteem<\/p><\/div>\n\n<ul class=\"wp-block-list\">\n<li>The adjustable colors, texts and icons of the buttons can be adapted to fit specific needs.<\/li>\n<li>Switching equipment, provided with RJ-45 connections, are \u2018hot-swappable\u2019 to minimize system interruptions.<\/li>\n<li>Cost-effective, modular concept that allows you to tailor systems to fit specific needs.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c9180ce elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c9180ce\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d89b45a\" data-id=\"d89b45a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-549c528 elementor-widget elementor-widget-text-editor\" data-id=\"549c528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>What is your design challenge?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d278f4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"65d278f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Do you have a design challenge or issue? We are ready to get started for you. Contact us to explore the possibilities.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-385d430 elementor-invisible elementor-widget elementor-widget-button\" data-id=\"385d430\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:info@welldesign.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send an email \u2709\ufe0f<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0bd29a elementor-invisible elementor-widget elementor-widget-button\" data-id=\"2f0bd29a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+31654395372\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call us \ud83d\udcde <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d495952\" data-id=\"2d495952\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d617e87 animated-fast elementor-widget elementor-widget-image\" data-id=\"1d617e87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_tablet&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:1000}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1067\" height=\"600\" src=\"https:\/\/welldesign.com\/wp-content\/uploads\/2024\/08\/Over-ons-gecomprimeerd-overleg-conference-room-mathijs-luuk-arjan-fleur.jpg\" class=\"attachment-full size-full wp-image-20041\" alt=\"Overleg team sfeer\" srcset=\"https:\/\/welldesign.com\/wp-content\/uploads\/2024\/08\/Over-ons-gecomprimeerd-overleg-conference-room-mathijs-luuk-arjan-fleur.jpg 1067w, https:\/\/welldesign.com\/wp-content\/uploads\/2024\/08\/Over-ons-gecomprimeerd-overleg-conference-room-mathijs-luuk-arjan-fleur-300x169.jpg 300w, https:\/\/welldesign.com\/wp-content\/uploads\/2024\/08\/Over-ons-gecomprimeerd-overleg-conference-room-mathijs-luuk-arjan-fleur-1024x576.jpg 1024w, https:\/\/welldesign.com\/wp-content\/uploads\/2024\/08\/Over-ons-gecomprimeerd-overleg-conference-room-mathijs-luuk-arjan-fleur-768x432.jpg 768w, https:\/\/welldesign.com\/wp-content\/uploads\/2024\/08\/Over-ons-gecomprimeerd-overleg-conference-room-mathijs-luuk-arjan-fleur-18x10.jpg 18w\" sizes=\"(max-width: 1067px) 100vw, 1067px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<div class=\"tmnf_excerpt\"><p>Verpleeg-oproepsysteem Telligence voor Ascom Industrial design van de Telligence 5.0 Het industrial design voor het Ascom Telligence 5.0 verpleegoproepsysteem is door WeLLDesign uitgevoerd nadat zij een pitch had gewonnen van een Amerikaans en een ander Europees Design bureau. Ascom\u00a0had de afgelopen jaren productlijnen voor verpleegoproepsystemen geacquireerd. De bestaande drie lijnen moesten bij elkaar worden gebracht &hellip;<\/p>\n<\/div>","protected":false},"featured_media":18146,"template":"","meta":[],"project-category":[59],"class_list":["post-7818","tmnf_project","type-tmnf_project","status-publish","has-post-thumbnail","hentry","project-category-first-of-its-kind"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/tmnf_project\/7818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/tmnf_project"}],"about":[{"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/types\/tmnf_project"}],"version-history":[{"count":63,"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/tmnf_project\/7818\/revisions"}],"predecessor-version":[{"id":28989,"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/tmnf_project\/7818\/revisions\/28989"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/media\/18146"}],"wp:attachment":[{"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/media?parent=7818"}],"wp:term":[{"taxonomy":"project-category","embeddable":true,"href":"https:\/\/welldesign.com\/en\/wp-json\/wp\/v2\/project-category?post=7818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}